Revolutionize your customer experience with BuzzSense
BuzzSense’s ORM tools let you monitor and respond to customers on social platforms and digital sources, and manage your brand's reputation in real-time. Engage with customers, oversee care teams, and access reports using BuzzSense's comprehensive platform.
Enhance Your Brand's Online Reputation
Our ORM tools monitor customers across social platforms, e-commerce sites, and reviews. Be proactive, manage your brand's reputation, engage with customers, oversee care teams and access reports.
Real-Time Customer Sentiment Analysis
Enhance customer understanding with real-time sentiment analysis, machine learning, and multilingual support. Trusted by brands worldwide across four continents.
Intensify Your Competition Benchmarking
Analyze competitors' customer interactions and monitor online discussions about them. Gain detailed insights into rival brands' operations. Our intuitive ORM platform empowers you to respond, engage, analyze, and automate conversations.
Crisis Management
Monitor and address shifts in online conversations using our response management systems to handle negative discussions and prevent potential crises.
Powerful Analytics and Reporting
Track metrics, measure brand performance, and generate comprehensive reports with our robust analytics and reporting features. Monitor progress, identify trends, and optimize your reputation management strategies effectively.
Ready to Take Control of Your Brand's Narrative?
Get started with BuzzSense today and experience the power of intelligent online reputation management. Take advantage of our advanced features, expert guidance, and personalized support to elevate your brand’s online presence.
BuzzSense's Channels
E-Commerce Sites
App Stores
Play Store
Industry-Specific Review Sites
General Review Platforms
Testimonials for BuzzSense
"BuzzSense's real-time alerts and unified inbox make it easy to address customer feedback promptly. Our response time has improved drastically, leading to a 25% increase in positive reviews."
- Customer Service Lead at a Hospitality Chain
"With BuzzSense, we’ve gained unprecedented control over our review management. The platform’s comprehensive monitoring across e-commerce sites and app stores ensures we never miss a review. "
- Product Manager for an E-Commerce Brand
"BuzzSense’s review management tools have detailed analytics and response management features that have improved our online reputation and provided valuable insights into customer sentiments, helping us refine our product offerings."
- PR Specialist for a Consumer Electronics Company
"BuzzSense’s ability to track and respond to reviews across multiple channels has improved our brand’s online image. We've seen a 40% reduction in negative feedback and a boost in overall customer satisfaction."
- Marketing Director for a Health & Wellness Brand