Satisfied customers are one of the best and the most effective brand ambassadors for your services or products. Their opinions can shape your marketing, service, and customer management strategy. They are…
Almost nine out of ten customers choose a product or a business based on its reviews, and we are one among them. Review tracking software is great business support and gives…
Patients visit hospitals in the most vulnerable situations and may opt-out of the healthcare services that are not up to the expectations. Also, healthcare is a vast industry with varied services…
We live in a world where digital word of mouth has the highest power to make or break your sales. For that reason, brand reputation monitoring and understanding what people talk about your brand is essential to maintain a positive brand reputation. 77% of people read reviews ‘almost regularly’ before making a purchase, and 57% ‘will not use the business at all if it has not responded to reviews.